If your lock is not extending, or turns multiple times in the lock, occasionally a re-handing process is needed.
Follow these instructions to re-hand your Kwikset 620:
- Remove the battery pack

- Press and HOLD the "Program" button while re-inserting the battery pack. Release the button shortly after the pack is installed. The status LED will flash green and red.

- Press "Program" button once more.

- The latch bolt will extend and retract to learn the door orientation. The status LED will indicate success or failure.
- SUCCESS: LED flashes green
- FAILURE: LED remains solid red for 5 seconds.
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