Why Does It Sometimes Take a Few Seconds for a Device to Respond?

A variety of factors can affect the response time of the smart devices in your unit. At LittleBird, we're constantly optimizing and streamlining to ensure the fastest response times.

It's important to note that your mobile device doesn't communicate directly with your smart home devices. Instead, when you make a request, the instructions pass through various services on their way to your light, lock, thermostat, or other device. Naturally, that communication can be occasionally affected by several factors, including network traffic, weather, mobile traffic, etc.

While many of the factors that interrupt device connection are out of our control, our team is continually evaluating response times and looking for new ways to optimize performance and provide you with the best experience possible. 

If you're having any specific issues, please feel free to submit a support request so we can look into it.