If you live in a property that uses LittleBird Smart Community features, you can use the LittleBird Mobile App to learn about and RSVP for fun events in your community. 


Viewing Community Events

To view current events in your community:

  1. Log into the LittleBird Mobile App

  2. Tap Community (building icon) in the navigation bar at the bottom of the page

  3. Tap the Events (calendar icon) 

    1. Events will be listed in chronological order and display the date, time, location, and price of the event

  4. Tap on an Event to learn more



Registering for Community Events

To register for a community event:

  1. Log into the LittleBird Mobile App

  2. Tap Community (building icon) in the navigation bar at the bottom of the page

  3. Tap the Events (calendar icon) 

  4. Tap on the Event you wish to register for

  5. Tap Register at the bottom of the page

  6. Use the + and - buttons to choose how many tickets you’d like to reserve (or purchase)

  7. If the event requires a fee, tap Payment Method and choose which payment to use for the purchase

    1. For more details on adding a Payment Method, check out our How to Manage Payment Methods article

  8. Tap Register for Event

  9. You will receive an email confirmation of your reservation



Canceling an Event Registration

If you need to cancel your reservation for an Event:

  1. Log into the LittleBird Mobile App

  2. Tap Community (building icon) in the navigation bar at the bottom of the page

  3. Tap the Events (calendar icon) 

  4. Tap My Events at the top of the page

  5. Tap the Event you wish to cancel your reservation for

  6. Tap Cancel Registration

  7. Tap Yes, Cancel

  8. You will receive an email confirmation of your cancellation

 


Refund Policy for Paid Events

You will receive a refund if you’ve previously registered for a paid Event and canceled your registration. Refer to the notes below for insight on how LittleBird works with properties to calculate refunds. 

If you have specific questions regarding a refund, please contact your property manager or contact us at 602-607-4620.

  • Community events in your LittleBird app have an RSVP cutoff date set by your community’s management. All funds collected from a paid event’s RSVPs are held until this date. 

  • You will automatically receive a full refund if an event is canceled due to not meeting its minimum number of attendees. 

  • If you cancel your registration before the event cutoff date, you will automatically receive a full refund. 

  • If you cancel your reservation for an Event past the RSVP cutoff date, you will automatically receive a partial refund. The percentage of this refund depends on the timeliness of your cancellation and your community management’s policies.