The LittleBird web portal allows you to add or remove property guests as needed in order to keep your community as safe as possible. 

Locate the property settings page

  1. Log into the LittleBird web portal on your desktop device. 

  2. Browse to the Smart Access (keypad) icon in the navigation column.

  3.  Click the Expand (v) icon to reveal the Property Guests item within the dropdown menu.

  4. Click the Property Guests item to reveal the list of all current property guests.

Add a property guest

  1. Click the Add Property Guest button to open the property guest form field. If you’re using a full Smart Access implementation, you’ll see the form is divided into the Guest Information and Access Profiles sections. Otherwise, you’ll just see guest contact information fields.

  2. In the Guest Information section, enter the First Name, Last Name, and Phone Number of the property guest into the appropriate text boxes. Each of these text boxes must be filled in order to submit the form. If you’d like, you can also use the Email Address text box to include an email address for the guest.

  3. [Full Smart Access systems only] Under the Access Profiles section, click the option box next to the appropriate access profile you desire for your property guest. 

  4. Click the Save Property Guest button to add your guest to your current list of property guests. 

Note: If you do not wish to save, simply click Cancel.

Edit or Remove a property guest

  1. While still logged into your LittleBird web portal, locate the Property Guests item within the Property dropdown menu and click to reveal the list of all current property guests.

  2. Locate the guest you wish to edit or remove and click the More Options (...) button within their information panel.

    1. To edit, click the Edit (pencil) icon. This will open the property guest form field and allow you to make alterations to the guest’s credentials. 

Click the Save Property Guest button to save any changes you have made. 

Note: If you no longer wish to make changes, simply click Cancel.

  1. To remove, click the Remove (trash can) icon then click the Yes button to immediately remove the property guest. 

Note: You can also remove a property guest by clicking the Remove Property Guest button found under the Edit tab.


Adding a fob for a property guest

A fob can only be added for a property guest after their information has been created and saved. 


  1. While still logged into your LittleBird web portal, locate the Property Guests item within the Property dropdown menu and click to reveal the list of all current property guests.

  2. Locate the guest you wish to add a fob for and click the More Options (...) button within their information panel.

  3. Click the Edit (pencil) icon. This will open the property guest form field and allow you to make alterations to the guest’s credentials.

  4. Scroll down to the Credentials section and click Add Credential

  5. Select the appropriate credential type (Default is Standard TS Credential) and then input the credential serial number in the Code field. Add a note if necessary.

  6. Click the Save Property Guest button to save any changes you have made. 

Note: If you no longer wish to make changes, simply click Cancel.