If your community uses Smart Community features, you can view and search for access requests through your LittleBird web portal. 

Locate the Access Log page

  1. Log into the LittleBird web portal on your desktop device. 

  2. Browse to the Access Control (keypad) icon in the navigation column.

  3. Click the Expand (v) icon to reveal the Access Control page dropdown menu.

  4. Click the Access Log item from the dropdown menu to reveal all of the access requests received from access points throughout your community. Each access request will include the following data:

    1. Name: Who created the access request and what credentials they have in regard to the community.

i.e “Jane Doe, Resident” or “Mark Twain, Staff” 

    1. User Code: The five-digit code associated with the resident’s credentials.

i.e., a fob serial number or gate code 

    1. Door: The specific access point where the request was made.

i.e., “Pool Entrance” or “2nd Floor Community Room”

    1. Date: The day the access request was created.

    2. Time: The time the access request was created.

Search for a specific access request

  1. While in the Access Requests page, click the Filters (inverted pyramid) button to organize how access requests are displayed. This will open the filter panel and allow you to sort according to NameUser CodeDoorStart Date, and End Date.

  2. Once you’ve completed the appropriate filters for your search, click the Apply button. Your access request data will now be sorted based on your search criteria.

Note:  If you no longer wish to apply the filters, simply click Cancel.

Download a copy of access request data

You can download a hard copy of your building’s access request data by clicking the Download CSV button while in the Access Requests page. This will allow you to download a CSV file of your current access request data.