Once Self-Guided tours are enabled for your prospective residents, you’ll need to configure the feature for your community. 

Configuring Self-Guided Tours

  1. Log into the LittleBird Web Portal

  2. Click on desired Property (if applicable)

  3. Click the expand button (v) by Units & Residents in the navigation bar on the left side of the page 

  4. Click Self-Guided Tours

  5. Click Configure Self-Guided Tour

  6. Select the units you wish to make tourable (only vacant units will be presented)

  7. Select the desired Access Profile for prospects during their tour 

  8. Click the days of the week to choose when units will be available for Self-Guided Tours

  9. Check Open all day (24H) to make the units tourable at all times, or use the Start and End Time fields to choose what times the units will be available for tours

  10. Use the dropdown menu to choose how long the prospect will retain access to the community 

  11. Use the Pre-Tour Message text field to input a customized message prospects will receive after they’ve registered for a Self-Guided Tour

  12. Choose how the Pre-Tour Message will be sent to prospects: email, text message, or both

  13. Choose which Staff Members will be notified when a prospect completes a Self-Guided tour form

  14. Click Configure Self-Guided Tours