If you service a property with a LittleBird Video Intercom, it's important to keep it clean. The Video Intercom lives outside, and may get dirty! Here is how to clean it, without damaging the various surfaces.

Cleaning & sanitizing the screen

The screen on your Video Intercom has a protective film applied to it, but it may still show fingerprints or other dirt build-up. The protective film is sensitive to soaps and other cleansers, so please use the following steps to clean the surface:

  1. Gather the cleaning supplies you’ll need: (1) can of compressed air, (1) clean microfiber cloth, and Windex Disinfectant Cleaner (EPA registration number 4822-593).

    •  Please note: Paper towels or rags can be too abrasive for the Video Intercom’s screen. 

  2. Using the can of compressed air, dust the screen from at least 12 inches away to remove any loose dirt and dust particles. 

  3. Using a dry microfiber cloth, gently wipe the screen with a light touch from left to right or top to bottom. Do not use circular motions. This should remove the majority of fingerprints and dust on the surface.

  4. To sanitize the screen, and to remove any remaining fingerprints, lightly spray the Windex Disinfectant Cleaner on the microfiber cloth and gently wipe the screen again from top to bottom or left to right. 

    • Please note: It is important not to spray cleanser directly on the screen, as it could drip into the bezel and damage the electronic components.

Cleaning the stainless steel enclosure

  1. Gather the cleaning supplies you’ll need: 

    1. For routine cleaning: Windex Disinfectant Cleaner (EPA registration number 4822-593), (2) clean microfiber cloths. 

    2. For cleaning stubborn fingerprints, smears, or stains: 3M Stainless Steel Cleaner and Polish, (1) ultra-fine grit Scotch-Brite hand pad (3M item # MJ887448)

  2. For routine cleaning/sanitizing, lightly spray the Windex Disinfectant Cleaner on the microfiber cloth and gently wipe in the direction of the stainless steel grain to sanitize and remove grime and fingerprints.

  3. For removing stubborn fingerprints, surface rust, or light scratches, use the stainless steel polish and follow the instructions on the bottle. Be careful not to get the cleaner on the screen.

  4. For removing stubborn stains or rust, use the dry, ultra-fine grit Scotch-Brite pad and wipe the surface lightly in the direction of the grain. Be careful not to wipe the screen with the scrubbing pad.

  5. Dry the surface with another dry microfiber cloth, again wiping in the direction of the grain.

Note: For light cleaning, such as removal of dust or moisture spots, simply use water and the provided microfiber cloth to clean the screen, metal, and plastic.  

COVID-19 Cleaning Practices

In light of the of the instructions provided by the United States Centers of Disease Control (CDC), here are some things to remember while cleaning the Video Intercom:

  1. Windex Disinfectant Cleaner (EPA registration number 4822-593) is approved by the United States Environmental Protection Agency (EPA) as a List N: Disinfectants for Use Against SARS-CoV-2 (COVID-19) item.

  2. While these instructions specifically state that Windex Disinfectant Cleaner is to be used, LittleBird cannot confirm that the described cleaning practices will result in a completely clean and disinfected Video Intercom unit as there are too many involved variables. 

  3. Be sure to follow the CDC’s instructions regarding hand washing, touching of the face, and PPE, especially while servicing a Video Intercom unit. 

  4. The CDC recommends that commonly touched devices be wrapped in protective plastic covering that can be easily cleaned or replaced. 

For more information regarding COVID-19 cleaning practices, check out the CDC web page at www.cdc.gov or find detailed cleaning instructions at https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/cleaning-disinfection.html.