Once a Self-Guided Tour application is approved or denied, it is moved into the Scheduled Tours or Rejected Tours sections in the LittleBird Living mobile app for later viewing and management.


Viewing Scheduled Tours

If a tour is approved, the prospect’s information is moved from the Pending Tours section to the Scheduled Tours section. 


To view Scheduled Tours:

  1. Log into the LittleBird Web Portal

  2. Click on desired Property (if applicable)

  3. Click the expand button (v) by Units & Residents in the navigation bar on the left side of the page 

  4. Click Self-Guided Tours

  5. Click Scheduled Tours at the top of the page


Within the Scheduled Tours page, you can click on a prospect to view their application, including their contact details, notes, and identification. 


Viewing Rejected Tours

If a tour is approved, the prospect’s information is moved from the Pending Tours section to the Rejected Tours section. 


To view Scheduled Tours:

  1. Log into the LittleBird Web Portal

  2. Click on desired Property (if applicable)

  3. Click the expand button (v) by Units & Residents in the navigation bar on the left side of the page 

  4. Click Self-Guided Tours

  5. Click Scheduled Tours at the top of the page


Like the Scheduled Tours page, you can click on a prospect from the Rejected Tours page to view their application, including their contact details, notes, and identification.