Maintenance lets the Residents submit a maintenance request or contact key maintenance phone numbers. This feature can be enabled or disabled in the Property Settings area. If enabled, it won’t appear until there is a phone number or email address on this screen.
Most existing property maintenance ticket systems allow tickets to be submitted by email. By adding that email here, Residents can submit a maintenance form. From the resident, we collect the Location, Description, and Access Instructions. The email will also contain the Resident name, Unit #, and timestamp of the form.